All hair tools must be in resellable condition, unopened, unused, and in their original packaging to be eligible for a refund within 30 days of purchase. Hair tools cannot be returned after use for sanitary reasons.

We do not pay for shipping items back to us or provide return labels. Any original shipping fee will not be refunded.

Manufacturing Defect

Don't hesitate to contact us if your hair tool stops working due to the manufacturer's defect. Confirm when and where purchased, and provide a copy of a receipt and the nature of the fault.
We do have a shipping fee for replacement units.

Hair Tool Repairs

We do not offer a repair service. Using a repair service will void any and all warranty.