Shipping & Delivery

Shipping Regions

We currently ship only within Canada and the USA.

Order Processing Time

  • Please allow 2–4 business days for order processing.
  • Orders are processed and shipped Monday–Friday, excluding major holidays.
  • Orders placed on Saturday or Sunday are processed the next business day.

Shipping Rates

  • Flat-rate shipping: $14.99 (Canada & USA).
  • Shipping fees are non-refundable.

Free Shipping — Canada Only

  • Orders over $99.00 USD after discounts and taxes qualify for free shipping within Canada.

Shipping Protection Plan

  • Add insurance at checkout for $4.99 by selecting the Aria Beauty Shipping Protection Plan.
  • Protection covers loss or theft during transit.
  • Without this plan, we are not responsible for lost or stolen orders and cannot offer a replacement or refund in such cases.

Responsibility for Shipments

  • We are responsible for lost, misplaced, or incorrectly delivered shipments only when the address provided at purchase is accurate and correctly entered.
  • We do not accept responsibility for packages the carrier marks as delivered but that are stolen or lost, unless the Aria Beauty Shipping Protection Plan was purchased at checkout on ariabeauty.com. No refunds or credits will be issued for carrier-confirmed deliveries.

Order Fulfilment

  • Your order may be processed via a fulfilment centre.

Refund Policy

  • Shipping charges are non-refundable on all orders.

Order Cancellations

  • Orders are processed immediately and cannot be cancelled once processed.
  • Refunds are issued only after merchandise is returned to our warehouse and a return has been initiated with our customer service team.

Policy Revisions

  • We may revise these guidelines at any time without prior notice.

Contact Us

If you have any questions or concerns, please contact our customer service team.

Important Notice — Authorized Sellers

  • The only authorised sellers of Aria Beauty products on Amazon are StyleRule and Relaxus Products Ltd.
  • Purchases from any other sellers are considered unauthorised; authenticity cannot be guaranteed and warranty replacements will not be issued.