The Twist Black Flat Iron

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Join the Aria Beauty family and become a retailer for our bestselling collection of on-trend hair and beauty accessories.

Return Policy for Hair Tools

All hair tools must be in resellable condition, unopened, unused, and in their original packaging to qualify for a refund within 30 days of purchase. For sanitary reasons, hair tools cannot be returned once used.

We do not cover return shipping costs or provide return labels. Any original shipping fees are non-refundable.

Please note that disliking the product is not considered a valid reason for a refund, especially if the item has been opened or used.

Manufacturing Defects

If your hair tool stops working due to a manufacturer’s defect, please contact us. Be sure to confirm when and where the item was purchased and provide a copy of the receipt along with details about the fault.

A shipping fee applies to all replacement units.

Hair Tool Repairs

We do not offer repair services. Please note that using an external repair service will void all warranty coverage.

Accessories

We do not accept returns or exchanges on accessories. All accessories are final sale.

Important Notice for Amazon Customers

The only authorized sellers of Aria Beauty products on Amazon are StyleRule and Relaxus Products Ltd.

Purchases made from any other seller are considered unauthorized. We cannot guarantee product authenticity, and warranty replacements will not be provided for items purchased from unauthorized sellers.

Shipping Regions

We currently ship only within Canada and the USA.

Order Processing Time

• Please allow 2–4 business days for order processing.
• Orders are processed and shipped Monday–Friday, excluding major holidays.
• Orders placed on Saturday or Sunday are processed the next business day.

Free Shipping

• Free Shipping in Canada & the USA (Excludes Alaska, Hawaii & U.S. Territories).

Responsibility for Shipments

• We are responsible for lost, misplaced, or incorrectly delivered shipments only when the address provided at purchase is accurate and correctly entered.
• We do not accept responsibility for packages the carrier marks as delivered but that are stolen or lost.

Order Fulfilment

• Your order may be processed via a fulfilment centre.

Order Cancellations

• Orders are processed immediately and cannot be cancelled once processed.
• Refunds are issued only after merchandise is returned to our warehouse and a return has been initiated with our customer service team.

Policy Revisions

• We may revise these guidelines at any time without prior notice.

Contact Us

If you have any questions or concerns, please contact our customer service team.

Important Notice — Authorized Sellers

• The only authorised sellers of Aria Beauty products on Amazon are StyleRule and Relaxus Products Ltd.
• Purchases from any other sellers are considered unauthorised; authenticity cannot be guaranteed and warranty replacements will not be issued.

All hairstyling tools include a 1-year warranty. Only use the Warranty registration form for a 3-year warranty upgrade on products (see product details) offering the upgrade option.

Please make sure you register your hair tool within 30 days of purchase and keep a copy of the receipt.